Frequently Asked Questions

1. What is a photograph montage used for?
2. What do I need to do to get started?
3. How long does it take?
4. What is a Rush Order?
5. Where do I get the music for my DVD?
6. What is your guarantee?
7. What software is used to create a Montage?
8. How do I pay for my Montage?
9. How many photographs may I use?
10. How do I ship my request to you?
11. How long should a presentation be for a wedding reception?

What is a Photograph Montage used for?

Photograph Montages are used tell a story. A meaningful collection of pictures are put together in DVD form usually with music added.Montages may be played during a Wedding, memorial or anniversary celebration, and can be used for entertainment for any special event. These DVDS make great gifts.

What do I need to do to get started?

• To begin assemble all the photographs you plan to use. Number the photos in the order you want to show them. Use a sticky note or pencil to number the back of the photograph. Leave out extremely dark or grainy photos, as they will compromise the quality of your presentation.
• If you want use music during your montage you need to decided on the appropriate song(s) to accompany your photos (please include the Song Title and Artist).
• Fill out an order form, detailing all the information you want included in the montage.
• Send photographs, music and order form to us using a traceable and reliable shipping service(UPS, FedEx, etc). Be sure to use protective packaging so all included items will not be damaged. Masters Media will do everything to ensure that your photographs are well taken care of, but we strongly encourage making copies of your pictures as we will not be held liable for original photos.
• Submit payment to Masters Media. We accept Checks, Money Orders and Paypal. All checks will be made payable to Masters Media. Please use PayPal on all Rush Orders to prevent delay.
• You will be notified through email that your Photos have been recieved.
• If the presentation is not a Rush Order, a low resolution version of your montage will be available to you online if you so choose.

How long does it take?

You should allow a minimum turnaround time of 14 - 21 days.

What is a Rush Order?

If you need your montage in a hurry, you can place a rush order. A Rush Order can be completed within 2 to 7 days within the time we receive your order. There will be a fee charged for expediting your order.

Where do I get the music for my DVD?

You will decide where you purchase your music. Whether its a CD you own or a song you have purchased online, there are many ways to find the music for your montage. Masters Media can also aid you in finding your preferred selection. Masters Media URGES you to be careful when selecting and organizing your music choices as it sets the mood for the entire presentation.

What is your guarantee?

We at Master’s Media are fully committed to your satisfaction. If there is any problem with your order, we will make every reasonable effort to help resolve the problem.

What software is used to create a Montage?

Masters Media uses Adobe Premiere and After Effects when creating your custom DVD presentations.

How do I pay for my Montage?

There are 3 ways to pay for your montage presentation. You can pay by Check, Money Order, or by PayPal. If you want avoid any delay in your presentation, PayPal would be the recommended choice.

How many photographs may I use?

As many as you want. Masters Media offers a number of set packages at very affordable prices, however if you need to use more photographs, we are more than happy to accomodate your needs.

How do I ship my request to you?

Send your package (Photos, Music, Order Form,etc) using a traceable and reliable shipping service(UPS, FedEx, etc). Be sure to include protective packaging so that the photos and all included items will not be damaged. Masters Media will do everything to ensure that your photographs are well taken care of, but we strongly encourage making copies of your pictures as we will not be held liable for original photos.

How long should a presentation be for a wedding reception be?

Between 8 to12 minutes long. That should include at least 3 songs, and 75 to 100 pictures. This length of presentation will allow you time to tell a complete story.